ConnectBland AIwith thousands of the other apps, with this Make integration, so you can automate your work and have more time for what matters most — no code required.
Build, Test & Scale AI Phone Agents. Send or receive millions of phone calls per day, using programmable voice agents that sound and feel human.
UPDATE: We now support all the different Bland AI models, which means you can use the new TURBO model inside your workflows.
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Using Make.com in conjunction with the Bland AI app, here are five favorite quick-win automations that can greatly enhance business productivity and customer engagement. These are designed to be simple to implement, providing immediate benefits to businesses of various sizes and industries.
Appointment Reminder System
Workflow: Google Calendar + Bland AI
Details: Automate appointment reminders by integrating Bland AI with Google Calendar. When a new event is added to a specific calendar, Bland AI can send a personalized phone call to remind the client of their upcoming appointment. This helps reduce no-show rates and improves client satisfaction.
Customer Feedback Collection
Workflow: E-commerce Platform (e.g., Shopify) + Bland AI
Details: After a customer completes a purchase, trigger an AI-powered phone call to gather feedback on their shopping experience. This data can be collected and analyzed to improve service and product offerings.
Order Confirmation and Delivery Updates
Workflow: E-commerce Platform (e.g., WooCommerce) + Bland AI
Details: Keep customers informed by sending personalized AI phone calls to confirm orders and provide delivery status updates. This not only enhances customer trust but also reduces the volume of support calls asking for order statuses.
Lead Qualification for Sales
Workflow: CRM (e.g., HubSpot) + Bland AI
Details: Connect Bland AI with your CRM to automate initial lead qualification calls. The AI can ask pre-determined questions to gauge interest and availability, then log responses directly in the CRM for sales teams to follow up with qualified leads.
Multilingual Customer Support
Workflow: Support Ticketing System (e.g., Zendesk) + Bland AI
Details: When a support ticket is created by a non-English speaking customer, use Bland AI to make a follow-up call in the customer's preferred language. This ensures customers receive timely support and helps businesses cater to a diverse customer base.
These automations leverage the power of conversational AI to create more efficient, personalized, and engaging interactions with customers and leads. Implementing these workflows can save time, reduce human error, and provide valuable insights into customer preferences and behavior.
Action-Modules
Make an API Call Makes an arbitrary authorized API call.
Get Audio Recording Retrieves the call's audio file.
Get Call Details Retrieves detailed information and the transcript of a call.
Send a Call Sends an AI phone call.
Stop Active Call Stops an active call.
Send a Batch of Calls Sends multiple calls with one single operation.
Get Batch Details Returns details about a batch call.
Search-Modules
List Calls Returns a list of calls.
List Voices Returns a list of available voices.
Trigger-Modules
Watch Incoming Phone Calls
Triggers when an incoming phone call has finished.
Watch Outbound Phone Calls Triggers when an outbound phone call has finished.
Check Your Email.
After submission, you'll receive an email from us with your unique License Key and link to install the app
. Be sure to check your junk/spam. Follow the link inside the email to install the app in your workspace.
Create A Connection.
With the app installed, go to your scenario and add the app module. Here you'll be prompted to Create a connection using your app API key and License Key from our email. That's it! You're ready to automate!
